How Do I Speak to Someone at Austrian Airlines?

Austrian airline is the flag carrier airline of Austria that ensures that the passengers get the best help and assistance in their domestic as well as international flights. The airline prioritizes the need of the passengers and wants to provide them with one call-away assistance 24/7. they can even speak to someone at Austrian Airlines and ask them to proceed with the reservation of their flight ticket. Other than that, the process and steps that are needed to be followed by you to get the necessary assistance is explained in this article below.

How Do I Call and Speak to Someone at Austrian Airlines?

People usually want to connect with the customer service representative and ask them to get their issue resolved or make a reservation for their flight ticket. The steps to connect with Austrian Airlines phone number and get reliable assistance are mentioned and explained here:

  • Dial the customer service number at +43 51766 1000, and follow the auto-generated call menu.
  • Follow the on-call menu to identify your issue and choose the option accordingly.
  • To continue making your flight reservation, press 1.
  • To make the required adjustments to your flight, press 2.
  • In order to cancel your reservation, press 3.
  • To proceed with your flight ticket refund, press 4.
  • To reach the airline's customer care agent, press 9.
  • There will be a little hold time before the customer care agent connects with you to provide you with the support and assistance you require.

How Much Does It Cost to Call Austrian Airlines?

Travelers can skip paying a single penny to connect with the customer service representative over a call. All they need to do is search and dial the airline's toll-free number, and they will get the best help and assistance. But sometimes, the call charges are depending upon the region from where passenger is trying to connect.

What is the Best Time to Call Austrian Airlines?

It is advisable for people to connect with the customer service agent through the Austrian Airlines phone number either at the start of their working hours, that means in the morning or a few hours before the call lines are about to go dead. The airline assists the people from 08:00 to 20:00 and ensures that the agent gets the best help.

List of Other Important Phone Numbers of Austrian Airlines Customer Service

There is a list of other important phone numbers which ipassengers can use to connect through different regions:

  • Australia: +61 28278 4385, +43 1 70148 1000
  • Belgium: +32 2620 0851, +43 1 70148 1000
  • France: +33 157 959 007, +43 1 70148 1000
  • Finland: +358 20795 9010
  • Israel: +972 3905 8049, +43 1 70148 1000
  • Japan: +81 35402 5218
  • Canada:+1 800843 0002, +43 1 70148 1000
  • Netherlands: +31 20721 9419, +43 1 70148 1000

These are a few Austrian Airlines phone numbers that you can use to connect with the representative from your respective country mentioned above.

Does Austrian Airlines Have 24-Hour Customer Service?

Unfortunately, the passengers are not able to speak to someone at Austrian Airlines on 24 hours basis. They will get on-call assistance that starts from 08:00 AM and ends at different times with different countries and regions. However, travelers can expect the best possible assistance for any specific query.

How Do I Contact Austrian Airlines by Email?

The travelers are required to get onto the official contact page of Austrian Airlines customer service and look for the option of email form on the page.

  • Once you get onto the email form, you are required to choose the topic for which you need the necessary assistance.
  • Fill out the necessary asked details, after which you also need to enter the complete flight details in which you booked your ticket.
  • Once all the details are complete, you have to submit the necessary documents as well before the final submission of the form, if available.
  • Once the form is complete, make sure you do a quick review before the final submission.
  • It will take up to 24 hours for the airline's representative to get back to you after the firm submission.

What Are the Other Ways to Contact Austrian Airlines Customer Service?

Other than Austrian Airlines' phone number, the passengers can also connect with the airline's customer service. The list of other methods to connect with the representative is explained here in detail for you.

Communicate via Live Chat: It is the next best alternative to connect with the customer service representative over chat. To speak to someone at Austrian Airlines over chat, these are the steps that are required to be followed by you.

  • Go to the airline's official website and then search for the 'Contact Us' section.
  • You must look for and choose the chat icon after you've arrived at the contact page.
  • The customer support representative will contact you when you complete the auto-generated chat procedure in the chat cloud that will display on your screen.
  • Once the chat process is complete, the customer service representative will connect with you to provide you with the best possible assistance.

Communicate via the Contact Form: The travelers can also request a callback from the customer service representative of the airline via the contact form. The procedures that must be taken in order to request a callback are provided for you here.

  • Access the airline's official website and seek the "Contact Us" link at the bottom of the home page.
  • You must look for the contact form once you are on the contact page.
  • Once on the form, you must fill out the information on the passengers and the reservation.
  • Additionally, you may speed up the procedure by enclosing the essential documents that back up your claim.

Once the form is complete, make sure you do a quick recheck before final submission, and it will take up to 24 hours for the customer service agent will get back to you.

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