How Do I Get a Live Agent at United Airlines?

If you get stuck at any point, it's pretty simple to get a live agent at United Airlines. United Airlines is one of the prominent airlines known for its best policies and hospitality worldwide. With a vast customer support team, the airline ensures that your needs and interests are handled. This article will explain all about United Airlines customer service in detail; you can go through it to stay upgraded and educated.

How Do I Talk to a Live Agent at United Airlines?

You can talk to a live agent at United Airlines by calling its customer service number, 1-800-864-8331. Here are the steps you can follow to make sure things are clear.

  • Dial the United Airlines hotline number 1-800-864-8331
  • Select a language you want to communicate in and follow IVR 
  • Press 1 for Flight status
  • Press 2 to Book a flight 
  • Press 3 for Existing reservation
  • Press 4 for Mileage plus
  • Press 5 for More Options 
  • Select the most suitable option from the list above and follow further instructions carefully 
  • As per your input, the system will connect you to the live agent in the concerned departments 
  • Stay on call, and once the live agent is available, feel free to share queries and get answers

Following the process above, you can talk to a live person at United Airlines anytime. Besides that, you can also opt for various other ways to contact united airlines.

What Is the Best Time to Call United and How Much Does It Cost?

The best time to call on United Airlines phone number is in the morning, as the call volumes are quite low. On average, the wait time during the morning is 70 % shorter than at noon (between 5 am and 12 pm). As for the cost of calling United Airlines, it depends on several factors, such as your location, phone plan, and whether you are calling from a landline or a mobile phone. 

When calling from the United States, toll-free numbers such as United's customer service line are typically free to call from landlines and mobile phones. If calling from outside the U.S. or using a non-toll-free number, there may be charges associated, depending on your phone plan. 

Other Important Phone Numbers of United Airlines 24/7

Here you can find out the list of phone numbers of United Airlines. Depending on your situation and question type, you can opt for any of these numbers.

  • United Airlines Customer Support Phone: 1-800-864-8331 (U.S. or Canada)
  • For booking a new reservation: 1-800-864-8331
  • For Flight status: 1-800-824-6200
  • For Baggage: 1-800-335-2247
  • For MileagePlus:1-800-421-4655
  • For Receipts and other services: 1-800-490-2021

Is United Airlines Customer Service Available 24/7?

Yes! If you call the United Airlines toll-free number, it is available 24/7. However, to connect with a specific department via the United Airlines phone number, you must check the working hours on the website before calling. You can also check the operating hours for your location by visiting the support page on the website.

Does United Have WhatsApp?

Yes, United Airlines have WhatsApp. You can connect with a representative easily by using the United Airlines WhatsApp number and following the process below:

  • Get on the official website of United Airlines using any regular browser 
  • Look for the contact us link and open it 
  • On the support page, get on the phone call option
  • You will see the WhatsApp number there 1 800 864 8331
  • Save the number, and you can contact the airline on WhatsApp when needed 

How Do I Email United Airlines?

If you wish to share any concerns, feedback, etc., you can use the email support of United Airlines. Here are the steps: 

  • Get on the support page of united airlines and look for the email section
  • Copy the email id available for your location 
  • Create a new email, and you can paste the copied email id on to section
  • Type the subject and mention the description 
  • You can type your message in the body of the email; ensure it's clear and precise. 
  • Once your email is ready, click the send button to share the email. 

How Do I Send a Message to United Airlines?

If you are at the airport for your United Airlines flight, but the flight is delayed for some reason, you can text message the airline anytime. To send a text message, you can open your messaging application on the phone. You can type the text 'HELP' from your phone and send it to 26266. Additionally, you can also call 1-800-UNITED-1 (1-800-864-8331) for more information.

Does United Have a Live Chat Option?

Yes, United Airlines does offer a live chat option on its website. To access the live chat feature:

  • Go to the United Airlines website.
  • Click on the "Contact Us" link available at the bottom of the homepage page.
  • Select "Chat with Us" under the "Contact Information" section and open the chat box
  • Enter the contact information required and click "Start Chat."

A United Airlines representative will then assist you through the live chat feature. Remember that the time you get a live agent at United Airlines may vary based on location and the time of day.

Other Ways to Contact United Airlines Customer Care

Social Media: United Airlines representatives are available 24/7 on various social media platforms like Facebook, Twitter, etc. These social media links are available on the United Airlines support page online. To contact via these platforms, you can open the desired link, and using the message button, you can send your inquiry. Once the query is shared, it usually takes 1-2 hours to get a response.

Contact Form: You can also contact the airline via the online contact form available on the support page. Here are the quick steps you can follow to contact us via the online form:

  • Open the browser and go to
  • At the bottom of the homepage and click on the "Contact Us" link under the section "Help & Contact."
  • On the following page, look for the "Email Us" option
  • Choose the topic that best fits your question from the drop-down menu.
  • Complete the contact form by providing all the details about your inquiry
  • Once you have completed the contact form, review it to ensure it is accurate and click the "Submit" button.

What Is the Phone Number for United Airlines Canada?

The phone number for United Airlines Canada and the U.S. is the same: 1-800-UNITED-1 (1-800-864-8331). You can use this number to resolve queries related to reservations, changing flights, refunds, etc.

How Do I Call United Airlines from Italy?

If you wish to call United Airlines from Italy, you can use the United Airlines customer service number 02-6963-3256 (available from 8:00 am – 8:00 pm daily). MileagePlus members can call MileagePlus number 02-69-43-0800 (open from Monday – Friday, 9:00 am – 5:00 pm). Besides, the phone company might charge extra when you reach the airline. Pick the desired number and follow the steps below to contact United Airlines over the phone from Italy.

  • Dial the United Airlines Italy phone number 02-6963-3256
  • You can choose a suitable service language and follow IVR 
  • Select the option that suits you best in the first menu 
  • The system will connect you to the connected departments as per your choice
  • There you can choose the option which connects you to the live person 
  • Stay on the call, and once a live agent joins you, feel free to share your questions and get answers 

You can contact someone at United Airlines anytime by following the information enclosed above. Moreover, if you still have any doubts or need additional information, you can log in to your account and get a live agent at United Airlines. You can also visit the website online to access valuable self-help links and other details.

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