How Do I Contact Virgin Australia?
While traveling with Virgin Australia, you will get the facilities like early bookings, offers, refunds on cancellation, etc., and if you want to contact Virgin Australia representative and get the solution to the queries. You need to read below to know the detailed process and different ways to connect with the representative.
How Do I Contact Virgin Australia by Phone?
If you want to contact Virgin Australia by phone to get the solution to your queries, you can easily do that, and it is the fastest way to connect with the representative. If you choose the phone to connect with the representative, you need to open the official website of Virgin Australia and then go to the section or contact us. After this, click on the phone call way, and then you need to fill out the necessary mentioned details and get 1 (802) 618-8008 this number. Dial this number, select the preferred language, and then follow the IVR instructions.
- Press 1 to make a new reservation
- Press 2 to change the reservation
- Press 3 to cancel the reservation
- Press 4 to connect with the representative
- Press 5 to know about miles
- Press 6 to get a refund
- Press 7 to get a hold
- Press 8 to know about voucher
- Press 9 to go back menu
Choose the option as per your concern and connect with the representative.
What is Virgin Australia Phone Number?
Virgin Australia provides their passenger with many ways to connect, but the simplest and quickest way to connect is via phone call. If the passenger chooses this way to contact Virgin Australia, they have to call on 1 (855) 253-8021 or 1 (802) 618-8008; then, they will have to choose the preferred language and follow the provided instructions.
Can You Call Virgin Australia?
Yes, the passenger will get the facility to call Virgin Australia to connect with the official representative of Virgin Australia on the phone call. Still, they need to visit the official website of Virgin Australia airlines, and then on the first page, they can see the number 1 (855) 253-8021 or 1 (802) 618-8008.
How Do I Contact Virgin Australia by Email?
If the passenger wants to contact Virgin Australia by email, they can also do it, but it is a time taken process to get a response. They need to open their registered email id and then go to the section of composing a mail. After this, they will have to write detailed information about the concern. Attach valid documents like flight tickets, medical documents, etc., and send them to firstname.lastname@example.org. They will connect with you within 24 hours and send you the solution to your query.
Other Ways to Contact Virgin Australia Customer Service
If any passenger wants to connect with the representative in another way, they can easily connect with the Virgin Australia customer service representative through live chat or social media. You can also send your queries via chat if you find issues while connecting on the phone call due to network or other issues.
Via live chat: If the passenger chooses this way to connect, then they will have to follow the below-mentioned process
- First, open the official website of Virgin Australia.
- After that, open the contact us page.
- There you can see all the ways to connect with the representative; you need to click on the live chat option.
- Then, fill out the passenger’s complete name, contact number, and registered email id.
- Next, you must fill out the flight details like the date and timings of the flight and submit the details.
- Now you will receive a code on the mentioned contact number; you need to fill out that code in the given space.
- Now you have to scroll down, open the chat box, and mention detailed information about the query.
- Last, the representative related to that query will see it and send you the solution within a few moments.
Via social media: There are various social media handles like Facebook, Instagram, tweeter, on which the official representative of Virgin Australia is available. You need to open any application and find out the page of Virgin Australia by searching @virginaustralia. After this, you need to open the message section, fill out the problem you are facing, and send it. Next, the representative operating that page will send you the solution within a few moments.
Is Virgin Australia Customer Service 24 Hours?
Yes, you can contact the official representative of Virgin Australia at any time as they provide this service 24 hours. They will help you whether you are concerned about baggage, COVID-19, offers, refunds, bookings, etc. But if you are connecting from New Zealand, then you need to connect form then you can connect with the representative from 5:00 AM to 11:00 PM. But for other regions, the Virgin Australia contact numbers 24/7 are available 24 hours.
How Do I Contact Virgin Australia After Hours?
If you want to connect with the representative after their connecting hours, you can choose the chat option or send your query through the contact form. If you want to send the query via the contact form, you need to open the official website of Virgin Australia airlines and then in the contact us section. You can find the contact form; you need to open it, fill out the flight and passenger details, and send it.
How Do I Ring Virgin Australia?
You can ring Virgin Australia by dialing the phone number 1 (855) 253-8021 or 1 (802) 618-8008 (Toll-free) then, the call will be converted into the IVR calling. After that, you have to hear all the options carefully, that are given below:
- Press 1 for choosing the language
- Press 2 to reserve the seats at Virgin Australia
- To cancel the Virgin flight tickets, press 3
- Press 4 to attain a refund from Virgin Australia
- Press 5 to get a travel status
- Speak with the live agent at Virgin Australia, press 7.
So, press 7, to speak with the Virgin Australia live agent and solve the issue that you are facing.
Hence, contact Virgin Australia through IVR calling, and you will swiftly resolve all issues you are confronting. In addition, you can also contact them by live chat, email, and social mode to speak with them and resolve all issues you are facing.
Where is Virgin Australia Head Office?
If you want to visit the head office of Virgin Australia, they can go to Head Office Address: Level 11, 275 Grey Street, South Brisbane QLD 4101, Australia.
The earlier ways will help you to contact Virgin Australia customer service and are available every time so you can connect with them anytime.