How Do I Contact United Airlines for a Refund?

If the passenger travels with united airlines, they can avail of many benefits, like deals, offers, vouchers, etc. If the passenger cannot travel on their booking date, they can cancel the flight and get a refund. Any passenger who wants to contact United Airlines for a refund must read below.

Steps to Contact United Airlines for a Refund:

  • Dial United Airlines refund phone number, which is 1-800-864-8331 or 1-802-618-8008.
  • Then, choose the preferred language. 
  • After choosing the language, follow the IVR instructions.
  • Press 1 to make new bookings
  • Press 2 to cancel the bookings 
  • Press 3 to make the changes in the bookings 
  • Press 4 to upgrade the bookings 
  • Press 5 to get the refund 
  • Press 6 to connect with the representative
  • Press 7 to go back

You must select the option according to the concern and connect with the United Airlines customer representatives.

Other Ways to Contact United Airlines for a Refund

Via Chat: If the passenger is having any issues while connecting with the representatives on the United Airlines refund phone number due to network issues, voice issues, etc., then they can also choose the chat option to connect with the representative to receive a refund. If they choose the chat option, they must follow the procedure mentioned below.

  • First, visit to the official website of the United Airlines
  • After this, they need to choose the contact us page.
  • Next, they need to click on the chat option, and then they need to mention the passenger's details like complete name, contact number, age, and registered mail id. 
  • Next, they will receive a code on the contact details; they need to fill out that code in the mentioned space. 
  • After this, scroll down, and the chat box will be where they need to fill out the detailed information about the concern and click to send option. 
  • Last, the official representative related to that concern will connect and provide an effective solution within a few moments.

Via Email: If you want to contact United Airlines for a refund on the email, you can also do it.

  • You need to open their registered email id. 
  • After this, you need to go to the composing mail section.
  • Then, fill out detailed information about the query.
  • Following this, you must then attach valid documents like flight tickets, medical certificates, etc. 
  • Further, they need to send that mail to
  • The representative will provide the solutions to the passengers within 24 hours.

Does United Have Fully Refundable Tickets?

Yes, while passengers the ticket from the official website of United Airlines or the mobile application of united airlines, passengers will get two options to make the bookings refundable tickets or non-refundable tickets. If they purchase the refundable tickets and fill the below statements, they will receive a complete refund.

  • If the passenger does the cancellation procedure within 24 hours of making the confirmed reservations, they will receive complete fare charges as a refund. 
  • If the passenger cancels the flight due to medical emergencies, they need to show the documents and get a refund from United Airlines without any deduction. 
  • The passenger will receive a full refund if the flight is canceled or delayed by United airlines due to staff or technical issues.

How Hard is it to Get a Refund from United Airlines?

If you are filling out the refund request for the first time with United Airlines, you can face some issues because there is a process you need to follow. Still, if you want to fill the United Airlines refund request quickly, follow the procedure mentioned below:

  • Visit the website of United airlines in any suitable search engine. 
  • Next, you need to open the manage bookings section on the page. 
  • Following this, you must fill out the passenger's last name and booking reference number. 
  • After this, you need to mention the genuine reason for flight cancellation and click on cancel the flight. 
  • Next, you need to find the refund application form, mention the complete details, and send it. 
  • Last, you will get a message about canceling the flight and applying for a refund.

How Long Does it Take for United Airline to Refund?

United Airlines' decision to give their passengers a refund will depend upon the mode of payment while booking the flight. If the passenger makes the payments using a card, they will receive a refund within 10 to 12 days. If they make the payments using cheque, cash, etc., they will get United Airlines refund within 14 to 20 days. 

How Long Does it Take United to Respond to a Refund Request?

Time taken will vary as per the situation at the time of COVID; the passengers submit more cancelation requests, so it will take 48 hours to respond, but on regular days, the cancellation request is accepted instantly. 

Does United Charge a Cancellation Fee?

Yes, United Airlines charges a flight cancellation fee from their passengers, which will be considered per the passenger's seat type and the time left on the boarding date. The flight cancellation fee of United airlines is between 150 USD and 250 USD.

With the above information, you can easily contact United Airlines for a refund. Whether you choose to call on their given number or use their other contact methods, either way you can connect with the United Airlines customer representatives and get the response as soon as your request reaches to them.

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