How Do I Contact Asiana Airlines?

Whenever you think about South Korean Airlines, then Asiana Airlines are certainly going to be the first which comes to your mind. To contact Asiana Airlines you need to follow some steps.The primary step which you need to take is to open the official website of Asiana Airlines. Once you’re there, then you need to mention your flight boarding point and the destination. After that, you will be able to book your flight. You can even make the changes to your getaway by opening the “Manage booking” option. 

However, there can be situations where you might want to contact Asiana customer support. In that case, you need to follow the simple and easy way mentioned below. The executives at the Asiana Airlines are very helpful and experienced.

Steps to Contact Asiana Airlines by Phone:

Simply call one of the Asiana Airlines phone number, and you'll be halfway through to them. That is how easy it is to contact Asiana Airlines. There are many benefits of the calling mediums. One of the main benefits is that you quickly resolve your query because you will be talking to a live person. To know how to contact Asiana Airlines by phone, go through the points given below.

  • Go on the official page of Asiana airlines. 
  • Search “Asian airlines” on any search engine. After that, you’ll be able to find the direct link to the top. Tap on the top link. 
  • Once you would open their site, then you need to select your location and the language. 
  • After that, you will be directed to the main homepage of the website. 
  • Now on the top right corner, you will see the button “Customer service.” Tap on it. 
  • Once you have selected it, then you will come across Asiana Airlines phone number: 1-802-618-8008 (toll-free) or 1-800-227-4262.
  • After dialing the number, you would need to choose the suitable options. Soon, your call will land to the right person in the Asiana Airlines customer service.

Asiana Airlines Phone Number | Customer Service 24/7

People can refer to the Asiana Airlines contact number list for help: 

  • United States: +1-800-227-4262 / +1-802-618-8008  {Weekday: 07:00 - 24:00, Weekend/Holidays: 08:00 - 24:00}
  • United Kingdom:  +44-845-602-9900 {Mon - Fri: 09:00 - 17:00, closed on public holidays}
  • Italy:  Rome: +39-06-6595-26975, Venice: +39-041-260-5552 {Mon to Fri: 09:00 - 17:00, closed on public holidays}
  • Germany:   +49-69-9210-190 {09:00 - 12:30, 3:30 - 16:00 Mon, Wed, Fri}
  • France:  +33-1-8180-0940  {Mon to Fri: 09:00 - 12:00,13:00 - 17:00 and closed on public holidays}
  • Turkey:  +90-212-256-4144 {Mon to Fri: 09:00 - 12:00,13:00 - 17:00, closed on public holidays}
  • Singapore: +65-6225-3866 {Mon to Fri: 09:00 - 17:00, closed on public holidays}
  • Sydney: +61-2-9260-4300 {Mon to Fri: 09:00 - 17:30, closed on public holidays}
  • China: +86-10-8451-0101 (Within China : 400-650-8000) {08:30 - 17:30}
  • Japan: +81-3-5812-6600 (Within Japan: 0570-082-555) {09:00 - 18:00}
  • Korea: +82-2-2669-8000 (Within Korea: 1588-8000, 02-2669-8000) {International: Weekday 07:00 - 22:00, Weekend/Holidays 08:00 - 19:00, Domestic: 07:00 - 19:00}

Asiana Airlines Customer Service Timings: When you call Asiana Airlines, the times are from Monday to Friday, between 8 AM and 5 PM, except for the holidays.

Other Ways to Contact Asiana Airlines

Through Live Chat: To get in touch with Asiana Airlines through live chat. Follow the steps given below.

  • Go on the official page of the Asiana airline. 
  • Now select your region and the language. 
  • You’ll reach on the homepage of the Asiana airline. 
  • Now you would need to tap on the button “Customer service.” 
  • You’ll see the button “Chat with us.” Click on it. 
  • Now you’ll see a chat box in front of you. You need to tap on that and select the suitable options related to your query. Once you’re done with that, then you need to tap on the button “start chat.” 

That is it. Now within few minutes, you will be in touch with a person from the customer service team. They will provide a quick and permanent solution. The main advantage of the chat option is that it provides you with a chat transcript. So that you can even use it as a reference if your query is not resolved in the future. However, if you’re still thinking about a different way to contact Asiana Airlinesthen tap on the option mentioned below.

Through Email: You can get a quick resolution by dialing the Asiana Airlines phone number; 1-802-618-8008.  However, if you are not able to connect through phone call, in that case you can use the email medium. 

  • Go on the official website of the Asiana Airline.
  • Now you need to tap on the button “Customer service.” 
  • After that, on the new page, you would come across the official email address of Asiana Airlines. 
  • That is it. Now you can email your query to customer support through email. 

The Asiana Airlines customer service team will get back to you within the next 48 hours. The best part of email medium is that you can attach the relevant documents to your query. That will undoubtedly provide more weightage to your question. Contact Asiana Airlines by phone number is the best option, if you’re looking for a quick solution.

How Do I Contact Asiana Airlines from UK?

If you are in UK or a UK citizen and are looking for ways to contact Asiana Airlines. Then, follow the steps written below: 

  • The very first step is to dial the Asiana Airlines UK phone number, that is, +44-845-602-9900 or 1-802-618-8008. 
  • When the call is connected, then you will get to hear the voice of IVR, and it will ask you to choose your preferred language. 
  • Press the number as per the language you want to have the conversation in. 
  • Then, once your language is decided, it will ask you to choose your query and the reason for contacting the customer services of Asian Airlines. 
  • Click on the number associated with your calling reason or calling query. And then, simply wait for the IVR to connect you with the assistant available at the desk, as per your calling query. 
  • Henceforth, as and when you are connected with the live assistant of Asiana Airlines, you can share your concerns with them. 

Therefore, the above are the steps to get you on a call with Asiana Airlines by calling on the Asiana Airlines UK contact number. However, you can also use the other methods to get in touch with Asiana Airlines.

How Do I Contact Asiana Airlines in Philippines?

Asiana Airlines provide number of ways through which you can easily contact Asiana Airlines customer service from any part of the world and whichever language you choose. The best option is to call on Asiana Airlines contact number and talk to the live representative directly for an instant solution.

Step by Step Procedure to Call Asiana Airlines from Philippines

Passengers can call Asiana Airlines customer service via the following steps:

  • Dial the Asiana Airlines contact number 63-2-8662-8000
  • You can press 1 or 2 to choose your preferred language 
  • Now follow the IVR guideline carefully on the phone and proceed
  • You get various options on call; select the one that explains your concern
  • Follow the self-explanatory instructions on call; by the time system provides you with a live agent option 
  • You can select the live agent option and then wait online 
  • Wait for a while, once your call get connected, you can discuss all your doubts and queries with the live agent at Asiana airlines.

Moreover, people can also find help with their reservations by talking to a live person at Asiana customer service. Live chat enables users to get help instantly as a live representative joins the chat immediately to offer help.

Some Useful Numbers to Contact Asiana Airlines in the Philippines

  • Makati Sales Office: +63-2-8662-8000 (Mon - Fri from 8 AM to 5 PM, except Holidays)
  • Clark Sales Office: +63-9175193054 (Mon - Fri from 8 AM to 5 PM, except Holidays)
  • Cebu Sales Office: +63-32-494-7645 (Mon - Fri from 8 AM to 5 PM, except Holidays)
  • Manila Airport Office: +63-2-5310-2173 (Mon - Sun from 19:00 - 00:00)

Contact Through Email:

  • You can also send an email to the airline at
  • To begin with, Open your email account and create a new mail
  • Mention the subject and paste the email Id into the to section 
  • You can prepare your email and click on the send button to share it 
  • Once the email is shared, it takes around 24 hours to get a response 

Contact Through Social Media: You can also contact the airline on social media pages like Facebook. Go to Asiana's social media link on the website and follow the airline. Using the message button, you can share your concern directly with the airline or post through a comment in the timeline.

Using the options above, you can contact Asiana Airlines from Philippines anytime. Moreover, if you still need help or assistance, you can let us know by posting your comment in the box below.

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