How Do I Contact Philippine Airlines for Refund?

When you make a plan to travel to your favorite destination with Philippine Airlines, but somehow an emergency comes, and you need to cancel your ticket, which hurts a ton. It is not more than a nightmare. However, you have to cancel the ticket at any cost. So, to revoke a flight ticket to Philippine Airlines, execute some fundamental steps to contact Philippine Airlines for refund and to get a refund from Philippine Airlines on time. But, before canceling your ticket, you should learn about the Philippine Airlines refund policy.

Is Philippine Airlines ticket refundable?

Philippine Airlines is one of the reliable and safe airlines. Ticket is refundable or non-refundable, it all depends on the when and how you booked your flight ticket. It also depends on the refund policy of the airline as well. So if you want to get a refund from Philippines airlines, you should learn about Philippines Airlines refund policy as well. In this post, you will learn about 

Philippine Airlines Refund Policy

If you wish to get a refund from Philippine Airlines, get information about the refund policy. The Philippine Airlines refund policy is a straightforward way to describe how passengers get a full refund. The policy will wholly express the best time to cancel your ticket, after which you will get the refund. Therefore, the critical points of the refund policy are mentioned below that you should consider when canceling your flight ticket.

  • Passengers must cancel their flight ticket 24 hours before the purchase of the ticket. Philippines Airlines suggests that this is the only criteria to get a full refund on time.
  • If the passenger misses this period but somehow manages to cancel the ticket 24 hours within the flight’s scheduled departure, they are eligible for the cancelation fee. The airline will make sure to deduct the cancelation fee from the flight fare of the passenger, after which they will return the remaining amount to the payment source of the passenger.

How to Get a Refund from Philippines Airlines?

Once you cancel your flight ticket, Philippine Airlines will make sure to provide you refund. The advantage part of getting the refund is to follow the cancelation and refund policy. Now, to cancel your ticket, you should learn about the Philippine Airlines refund process, which is a straightforward way to get a refund without any delay. Mentioned below are the steps to apply for a refund from Philippine Airlines. Check them out.

  • First of all, launch the official web portal of Philippine Airlines on your web browser.
  • Go to the “Contact Us” section, which is available on the home page.
  • Under this section, you will come across multiple options with different issues.
  • Select your types of problems, such as for refund to go to the option of “Corporate and other support services.”
  • A new menu will come up where you can click on the “Refund” option.
  • You will see three different options to apply for a refund.
  • The first option is to send a post to Philippine Airlines to cancel your ticket and provide a refund.
  • The second option is to call the number and ask the airline representative to cancel your ticket and refund.
  • The third and the last option are to fill my PAL Request Hub.
  • In this option, you have to fill a form and click on the “Submit” button.
  • After this procedure, you will get a confirmation email about your refund.

How Do I Contact Philippine Airlines for Refund?

You can contact the Philippine airlines by e-mail, phone number 1-802-618-8008 or through the postal address to get a refund from Philippine Airlines. The refund process of the airlines begins when they get the details of the cancelled tickets on the channels drafted by them especially for refund. You can contact the Philippine Airlines with all the details as mentioned in the refund policy.

Through Phone:

You can use the Philippine Airlines phone number 1-802-618-8008 (toll-free) or 1 (800) 435-9725 to directly connect with the Philippine Airlines live representative to get  a refund. This is the best method to contact Philippine Airlines directly.

You just have to dial the given number and you will be able to speak to someone at Philippine Airlines for refund. After that you just have to give the complete detail about your flight booking and request for the refund. The process may take some time after process of refund starts but you will get a response as soon as your refund process is confirmed from the Philippine Airlines.

Through Email:

You can send your details of ticket booking directly to the email address of the airlines if you had booked the tickets from the official website of the airlines. According to the Philippine Airlines refund policy if the tickets were booked through any travel agent or agency then you has to contact them to complete the further process. You can contact Philippine Airlines for refund by e-mail through the following steps-

  • You can contact PAL for refund and send your requests for a refund on if you had booked the tickets on domestic flights, you can send your request for a refund on
  • If you had booked international flight tickets, you have to send the request for a refund to to get a refund from Philippine Airlines. 
  • You have to provide the details of your flight booking- flight number, name of the passengers and travel dates. Cross-check the details before sending the e-mail to the official mail id of the airlines. 
  • Wait for a few days to get a response from Philippine Airlines. 
  • The airline provides you with a reply in a few days after which the process of refund starts according to the fare laws.

How Long is the Refund Process with Philippine Airlines?

Philippines Airlines do not take any extra time to provide you with a refund. So, to get a Philippine Airlines refund, apply for it through the official website and wait for it. The usual time of repayment is 15 working days from the date you used for the refund. If you had completed your payment with a credit card, the refund would be credited within two credit card billing cycles. If, during this time, you have not received the refund, contact the bank or issuing the credit card.

After reading the detailed guidelines regarding how to precede ahead in the refund request procedure, generally, the doubt of "how long Philippine Airlines refund take" gets cleared off. But in case you are having issues related to Philippine airlines refund policy, how to get a refund from Philippine Airlines,  how can I contact Philippine Airlines for refund or any other issues related to Philippine airlines, then you can go through the Philippine Airlines customer service. Live representatives remain 24 by 7 available to solve your doubts.

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